Services We Offer

Bringing Your Operations to Africa

Let Impactify help you source the right partner for your business. From helping to define Impact to collaborating on the RFP Selection process, Impactify will be your strong business partner as you enter Africa. Impactify stands apart from the rest as we will help translate your business goals and get your operation set up to launch with strong business results on Day 1.

ImpactifyU Leadership Academy

Impactify's building course catalog features a multi-level Leadership Development program, focused on what Africa needs to close the gap with other more mature geographies like India and the Philippines. From Team Leaders starting out their journeys, to seasoned senior leaders on your team, we have the right training to upskill your team and produce improved results on Day 1 post-learning.

Customer Experience/Operations Consulting

Impactify has decades of experience to help you understand how your operation is performing, from efficiency to experience, we can assess and make recommendations for improvements to your business. David Wilson has 25+ years of depth in strategy and operations, and is an expert in understanding how you can bring your operation to best-in-class.

• BPO Market Specialists
• In-Country Talent Selection
• Program Set-up and Launch
• CSR Strategy Planning and Engagement
• Day 1 to Year 2 Strategic Input
• Management Communications Specialists
• Impact Sourcing Solutions
• African Market Expertise
• African Vendor Development
• Management Training, Support and Mentoring